Sephora is a leading beauty retailer that offers a wide range of products, from makeup and skincare to haircare and fragrances. If you are a loyal Sephora customer, you might be interested in applying for a Sephora Credit Card, which is a rewards program that allows you to earn points and discounts on your purchases. In this article, we will explain everything you need to know about the Sephora Credit Card program, how to manage your account online, and how to contact customer service if you have any questions or issues.
Sephora Credit Card Program
The Sephora Credit Card program is a partnership between Sephora and Comenity Bank, which issues the credit cards. There are two types of credit cards available: the Sephora Credit Card and the Sephora Visa Credit Card. Both cards have no annual fee and offer the following benefits:
- Earn 15% off your first purchase at Sephora after opening your card
- Earn 4% back in rewards points on every purchase at Sephora (1 point = $1)
- Earn a $20 reward for every 500 points you redeem
- Get access to exclusive offers, events, and early access to products
- Receive a birthday gift and a free makeover every year
The main difference between the two cards is that the Sephora Visa Credit Card also allows you to earn rewards points on purchases outside of Sephora, such as groceries, gas, dining, and travel. You can earn 1% back in rewards points on these purchases, and you can also enjoy Visa benefits such as travel and purchase protection, fraud protection, and emergency assistance.
To apply for a Sephora Credit Card, you need to be a Sephora Beauty Insider member, which is a free loyalty program that you can join online or in-store. You also need to have a valid email address, a U.S. mailing address, and a U.S. government-issued photo ID. You can apply online or in-store, and you will receive an instant decision. If you are approved, you can start using your card right away.
Managing Your Sephora Credit Card
Once you have your Sephora Credit Card, you can manage your account online by registering at sephora.com/creditcard. You will need your card number, zip code, and the last four digits of your social security number to register. After creating your username and password, you can access your account anytime and anywhere. You can do the following things online:
- View your balance, transactions, and statements
- Make payments and set up autopay
- Update your personal and contact information
- Change your password and security settings
- Link your Sephora Beauty Insider account to your credit card account
- Redeem your rewards points and view your offers
If you forget your password, you can reset it by clicking on the “Forgot your username or password?” link on the login page. You will need to enter your username or card number, zip code, and the last four digits of your social security number. You will then receive an email with a link to create a new password.
If you want to update your login information, such as your username, email address, or phone number, you can do so by logging in to your account and clicking on the “Account” tab. You can then edit your profile and save your changes.
If you have more than one Sephora Credit Card account, you can link them together and view them all in one place. To do this, you need to log in to your primary account and click on the “Link Accounts” tab. You can then enter the card number and zip code of your other account and confirm the link. You can unlink your accounts at any time by clicking on the “Unlink Accounts” tab.
FAQs
Here are some frequently asked questions and answers about the Sephora Credit Card program:
How long does it take to receive my card?
You should receive your card within 7 to 10 business days after your application is approved. You can also request a digital card that you can use immediately by logging in to your account and clicking on the “Request a Digital Card” tab.
How do I earn and redeem rewards points?
You earn rewards points every time you use your Sephora Credit Card at Sephora or anywhere else Visa is accepted. You can track your points balance by logging in to your account or checking your monthly statement. You can redeem your points for rewards by logging in to your account and clicking on the “Rewards” tab. You can choose from a variety of rewards, such as gift cards, products, or experiences. You can also redeem your points in-store by presenting your card or digital card at checkout.
How do I get discounts and offers?
As a Sephora Credit Card holder, you are eligible for exclusive discounts and offers that are sent to your email or mailed to your address. You can also view your offers by logging in to your account and clicking on the “Offers” tab. You can use your offers online or in-store by entering the promo code or presenting your card or digital card at checkout.
What should I do if I lose or damage my card?
If you lose or damage your card, you should report it immediately by calling the customer service number on the back of your card or 1-866-702-9947. You can also report it online by logging in to your account and clicking on the “Report Lost or Stolen Card” tab. You will receive a replacement card within 7 to 10 business days. You can also request a digital card that you can use temporarily by logging in to your account and clicking on the “Request a Digital Card” tab.
What are my payment options?
You can pay your Sephora Credit Card bill online, by phone, by mail, or in-store. To pay online, you need to log in to your account and click on the “Pay Bill” tab. You can make a one-time payment or set up autopay. You can also schedule payments in advance or view your payment history. To pay by phone, you need to call the customer service number on the back of your card or 1-866-702-9947. You can use your checking account or debit card to make a payment. To pay by mail, you need to send your payment to the following address:
Comenity Bank PO Box 659617 San Antonio, TX 78265-9617
Please include your account number on your check or money order. To pay in-store, you need to visit any Sephora store and present your card or digital card at the register. You can use cash, check, or debit card to make a payment.
Customer Service
If you have any questions or issues regarding your Sephora Credit Card account, you can contact customer service by phone, email, or mail. The customer service representatives are available 24/7 to assist you. Here are the contact details:
- Phone: 1-866-702-9947 (TDD/TTY: 1-888-819-1918)
- Email: [email protected]
- Mail: Comenity Bank PO Box 182273 Columbus, OH 43218-2273
You can also visit the Sephora Credit Card website for more information and resources. You can find the terms and conditions, privacy policy, FAQs, and cardholder agreement on the website.
Conclusion
The Sephora Credit Card program is a great way to earn rewards and discounts on your Sephora purchases and other expenses. You can apply for a Sephora Credit Card or a Sephora Visa Credit Card online or in-store, and enjoy the benefits of being a cardholder. You can also manage your account online, and contact customer service if you need any help. If you love Sephora and want to save money on your beauty needs, you should consider applying for a Sephora Credit Card today!
