As smartphones become more and more popular and the digital content market grows, many people can easily add income through forms of online marketing, which are somewhere in the form of mobile applications or websites.
Competition in the online market is quite fierce, so service providers are increasingly creating more and more creative ways to reach customers. Instead of spending money on traditional advertising methods, brands are conveyed in a more unique way, such as automate marketing business tools.
Thanks to that, many business owners can also earn extra income anytime, anywhere, with just a mobile phone. More than 80% of business owners are reaching out to chatbot platforms to automate their business. They are particularly interested in automation through mobile applications. Automation tools such as: Pop-ups and live chat and chatbots on the phone.
Why switch work from PC to mobile phone?
To face the competition and respond to customers’ needs in a timely manner, we suggest looking into chatbot and live chat services, even if current financial difficulties prevent businesses from planning a budget for this or even if you don’t feel confident yet. New technology offers many new features that help take your company/business to the next level. Most noticeably is automation tools through mobile applications.
Higher labor efficiency
Today, business owners and their employees are incentivized to work more in record time. They need to be more productive and always ready to work when possible. But working conditions discourage or even prevent them from spending more time with their friends and family.
Indeed, with a well-functioning chatbot or live chat on a mobile application with upgraded performance, this makes it easier for the customer support team. They won’t be ‘chained’ to their laptop for the entire time at work, and business owners can also take advantage of the weekends to do some extra work if necessary.
Mobile application becomes a profitable tool for the company
In a few years, smartphones could become the most important computing device to work from, according to some analysts. Laptops are at risk of being abandoned to give way to new devices. But what could possibly explain such a prediction?
Certainly, with mobile applications you can do it all: manage chats from customers, create new chatbot flow, receive and handle the queries wherever you are. Companies are also developing a number of tools like pop ups that can help you advertise through mobile applications.
Mobile application helps maintain customer relationship
Suppose that in the event a customer sends an urgent question about an order and you are not in the office, you will not be notified and you will not be able to respond to the request. This causes you to lose customers. So, if you have a chatbot or live chat mobile application in an updated smartphone, you will receive a notification and you can respond to their needs immediately, which is your competitive advantage. This is also one of the reasons why you should invest in an upgraded smartphone.
Mobile application helps to manage business better and always update information
Smartphones with android and/or ios applications come with a number of advantages that are more intuitive. Each automated mobile application has its own feature. Chatbot will assist you to collect customer data, conduct research in all areas of your business, monitor and track your finances, manage appointments, and notify you about incoming messages from clients.
Want to attract, convert and nurture more customers?
It has been proven that people are checking their chat apps as well as checking their social media accounts via phone a lot more compared to a PC or laptop. Facebook Messenger, the world’s largest mobile messaging app (with over 1.3 billion monthly active users) presents a huge business opportunity for marketers.
By installing chatbots, brand effects have the ability to automatically interact with Messenger users. This makes the mobile messaging app a complete channel to connect, nurture, convert and sell to customers.
Above article summarizes why you should gradually make your business mobile. The Covid-19 pandemic has greatly affected the global economy, causing many companies that want to survive to quickly shift their business models. Therefore, online mobile business is indispensable today. If you are in need of designing a chatbot on mobile application to improve online sales, consider choosing an automation service with a complete mobile app that is compatible with android and ios application to get all of our desktop features on your phone!