Investing your budget in the right tools is the fastest way to succeed in the crowded and highly competitive foodservice industry. Taking care of the right interior design and a decent marketing campaign can significantly increase traffic, but that’s only half the way. To succeed in this industry in the long term, you need to invest in the latest technology.
This is exactly what POS systems are. This is a unique development that helps automate and simplify your business. The question is, how to create a pos system? Such systems are developed and installed by specialists.
POS – what is it and how to use it?
Many restaurants take advantage of the many benefits of an electronic POS system: small cafes and franchises primarily use them to process payment card transactions, payroll and food stocks. But POS is a system created not only for restaurant employees, but also for their customers. Thanks to this, they can place an order in the blink of an eye and pay for it in the most convenient way. Equally important, POS also helps to significantly increase the profit from a restaurant operation.
A POS system is a program based on the latest technology that eliminates the so-called human error, which, let’s face it, happens quite often in cafes and restaurants, mainly due to the manual writing of orders and their subsequent reading by the kitchen staff. Thanks to the electronic form of ordering and sending it to the kitchen, the buyer gets what he wants and pays the required amount. This reduces the number of misunderstandings between waiters and visitors, as well as between waiters and cooks. You can add to the program any whim of the client, who, for example, does not want parsley in his dish or asks to serve the sauce in a separate bowl, and not on a plate. This solution reduces the risk of customer dissatisfaction and reduces the number of meals sent back to the kitchen.
How many of your waiters have complained to you about this scenario: the client finishes his dessert, the waiter brings him the bill and hears that the bill should be divided between the guests. Splitting the bill is undoubtedly one of the constant elements of the waiter’s job, but frequent calculations, especially if the desire to split the bill was not requested in advance, can cost the restaurant a lot of wasted time, which leads to a slowdown in table service. Thanks to the POS system, splitting an account will take a few seconds and require literally a few clicks. This method simply makes customers feel safer and more confident when paying, which means they can enjoy culinary delights fully and stress-free with their meals.
Therefore, if you need to automate your business along with the latest technologies, then the POS system will be the ideal option.